Privacy Policy

Last updated: June 2025

Hi there — welcome!
We know privacy policies aren’t exactly the highlight of your day, but your privacy matters, and we take it seriously (without taking ourselves too seriously). So here’s everything you need to know about how we collect, use, and protect your personal information — in plain, friendly English.

This policy applies to The Confident Communicator, a coaching program provided by Excel Leadership Pty Ltd, based in Australia.

🛡️ Our Privacy Promise

We follow all Australian privacy laws, including:

The Privacy Act 1988 (Cth)
The Australian Privacy Principles (APPs)
Any other rules that help keep your personal information safe and sound.

🤔 What Is Personal Information?

“Personal Information” means any details that identify you, like:

Your name
Email address
Phone number
Postal address
Social media handles
...and anything else you choose to share with us.

We may also automatically collect things like:

Your IP address
Device or browser type
How you use our website (e.g., what pages you visit)

✨ Why We Collect It

We collect your personal info to:

Deliver our coaching services and online content
Keep in touch with you about your journey
Send helpful updates, offers, and resources
Process your payments or registrations
Improve your experience on our site and in our community
Meet any legal obligations we’re bound by

You can opt out of our marketing emails anytime — we always include an unsubscribe link, no hard feelings.

💬 How We Collect It

You may give us your info when you:

Join The Confident Communicator
Fill out a form, download a freebie, or register for a workshop
Email or message us
Interact with us on social media
Visit our website (which uses cookies)

🍪 A Quick Note on Cookies

Our website uses cookies to:

Improve your user experience
Remember your preferences
Help us understand what content or pages you like

You can disable cookies in your browser settings if you prefer. Just note that some parts of the site may not function as smoothly.

🧘 How We Keep Your Info Safe

We use:

Password-protected platforms
Secure cloud storage
Restricted team access
Regular security reviews

When your info is no longer needed, we delete it or de-identify it responsibly.

👫 When We Share Your Info

We’ll never sell or trade your information.

We may share it with trusted third parties, like:

Payment processors (e.g., Stripe, PayPal)
Email platforms (e.g., Kajabi, ActiveCampaign)
Coaches or team members helping deliver our services
Legal or tech providers, if required by law

Everyone we work with is held to strict privacy standards — no exceptions.

✍️ Accessing or Updating Your Info

You’re welcome to:

Ask for a copy of the personal info we hold on you
Request changes if something’s incorrect or outdated
Ask us to delete your data (where legally possible)

Just email us — we’ll respond within a reasonable time and always aim to make the process easy.

📧 Marketing & Communication

We send emails, updates, and offers designed to support your growth. You can:

Unsubscribe anytime
Manage preferences through the link in our emails

We’re not about spam — just valuable, relevant info that supports your journey.

🌏 Social Media & Third Parties

When you engage with us on platforms like Facebook, Instagram, or LinkedIn, your data may also be handled according to their privacy policies. If you're curious or concerned, we recommend checking those too.

🔄 Policy Changes

We may occasionally update this policy if our services evolve or laws change. The latest version will always be available on our website.

📞 Questions or Concerns?

We’re real people who care — and we welcome your questions.
You can reach us here:

Excel Leadership Pty Ltd
ACN: 644 756 258
Divisions: The Communication Academy | Rhiannon Bush | Kitchfit
📍 PO Box 9035, Norwood TAS 7250
📧 [email protected] | [email protected]
📞 0402 249 031 (Rhiannon) or 0437 066 398 (Damien)

Thanks for trusting us with your information — we don’t take it lightly.
Now go out there and be your bold, brilliant self.